@import "https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap";:root{--ink:#1b2430;--bg:#f3f1fb;--panel:#fff;--line:#e1def0;--amber:#e8983a;--green:#2f9e64;--red:#e0483f;--muted:#6b7785;--purple:#7c5cd6;--purple-dark:#5b3fb0;--sans:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif}*{box-sizing:border-box}body{font-family:var(--sans);color:var(--ink);background:linear-gradient(160deg,#f3f1fb 0%,#eef4f7 100%);margin:0}.app{min-height:100vh;display:flex}.nav{color:#fff;background:linear-gradient(200deg,#2b2353 0%,#19212c 100%);flex-direction:column;flex-shrink:0;width:240px;display:flex}.nav h1{letter-spacing:.05em;text-transform:uppercase;border-bottom:1px solid #ffffff1f;margin:0;padding:20px 16px 12px;font-size:15px}.nav h1 span{color:#b7aee6;text-transform:none;margin-top:2px;font-size:11px;display:block}.nav button{color:#d3cef0;text-align:left;cursor:pointer;background:0 0;border:none;border-left:3px solid #0000;width:100%;padding:12px 16px;font-size:13.5px;transition:all .15s}.nav button.active{color:#fff;border-left-color:var(--amber);background:#ffffff1f;font-weight:600}.nav .spacer{flex:1}main{flex:1;max-width:1400px;padding:26px 32px;overflow-x:auto}.topbar{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.topbar h2{margin:0;font-size:20px;font-weight:700}.topbar .sub{color:var(--muted);margin-top:2px;font-size:12.5px}.btn{background:linear-gradient(135deg,var(--amber),#e0703f);color:#fff;cursor:pointer;border:none;border-radius:6px;padding:8px 15px;font-size:13px;font-weight:600}.btn:hover{opacity:.9}.btn:disabled{opacity:.6;cursor:not-allowed}.btn.secondary{color:var(--purple-dark);border:1px solid var(--line);background:#fff}.table-card{background:var(--panel);border:1px solid var(--line);border-radius:8px;margin-bottom:20px;overflow-x:auto}table{border-collapse:collapse;background:var(--panel);width:100%}th{text-align:left;text-transform:uppercase;color:var(--muted);border-bottom:1px solid var(--line);background:#f6f4fc;padding:10px 12px;font-size:11px}td{border-bottom:1px solid var(--line);vertical-align:middle;padding:10px 12px;font-size:13px}tr:hover td{background:#faf9ff}.filterbar{border:1px solid var(--line);background:#fff;border-radius:8px;flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:14px;padding:10px 14px;display:flex}.filterbar input,.filterbar select{border:1px solid var(--line);border-radius:6px;padding:7px 10px;font-size:13px}.tag{white-space:nowrap;border-radius:10px;padding:2px 7px;font-size:11px;font-weight:600;display:inline-block}.tag.in-progress{color:var(--amber);background:#fdf3e3}.tag.resolved{color:var(--green);background:#e5f7ee}.tag.crit{background:var(--red);color:#fff}.link{color:var(--purple-dark);cursor:pointer;text-decoration:underline}.link.danger{color:var(--red)}.empty{text-align:center;color:var(--muted);background:var(--panel);border:1px dashed var(--line);border-radius:8px;padding:30px}.modal-bg{z-index:50;background:#0006;justify-content:center;align-items:center;display:none;position:fixed;inset:0}.modal-bg.show{display:flex}.modal{background:#fff;border-radius:10px;width:520px;max-height:90vh;padding:22px 24px;overflow-y:auto}.modal h3{margin:0 0 14px;font-size:16px}.field{margin-bottom:11px}.field label{color:var(--muted);margin-bottom:3px;font-size:11.5px;font-weight:600;display:block}.field input,.field select,.field textarea{border:1px solid var(--line);border-radius:5px;width:100%;padding:7px 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#e3e8ee;border-radius:12px;width:100%;padding:16px 18px;transition:all .15s}.requester-ticket-card:hover{transform:translateY(-1px);box-shadow:0 6px 18px #1f2a3712}.ticket-card-top{justify-content:space-between;align-items:center;display:flex}.requester-ticket-id{color:#7b8793;letter-spacing:.04em;font-size:11px;font-weight:800}.requester-ticket-card h3{color:#202a35;margin:8px 0 5px;font-size:14px}.ticket-card-meta{color:#7b8793;font-size:11px}.requester-status{border-radius:999px;padding:5px 8px;font-size:10px;font-weight:800}.status-open{color:#9b6516;background:#fff2d9}.status-progress{color:#5b3fb0;background:#e9e2ff}.status-closed{color:#287b4d;background:#e3f7ec}.requester-empty{text-align:center;color:#74808c;background:#fff;border:1px dashed #d9dfe6;border-radius:14px;padding:50px 20px}.requester-empty>div{margin-bottom:10px;font-size:30px}.requester-empty b{color:#25303b}.requester-empty p{margin:6px 0 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label{color:#5c6874;margin-bottom:12px;font-size:11.5px;font-weight:750;display:block}.requester-dialog label>span{color:#9aa2aa;font-weight:400}.requester-dialog input,.requester-dialog textarea,.requester-dialog select{width:100%;font:inherit;border:1px solid #dfe4eb;border-radius:9px;margin-top:5px;padding:10px;font-size:13px;display:block}.requester-form-grid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.requester-form-note{color:#65558e;background:#f6f4fc;border-radius:9px;margin-bottom:14px;padding:10px;font-size:12px}.dialog-actions{justify-content:flex-end;gap:9px;margin-top:18px;display:flex}.ticket-detail-summary{color:#687481;flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:18px;font-size:11px;display:flex}.requester-timeline{border-left:2px solid #ddd5f5;margin:10px 0 20px;padding-left:18px}.requester-step{padding:0 0 18px;position:relative}.requester-step:before{content:"";background:#cbd1d8;border:2px solid #fff;border-radius:50%;width:8px;height:8px;position:absolute;top:2px;left:-24px}.requester-step.done:before{background:var(--purple)}.requester-step b{font-size:12px;display:block}.requester-step span{color:#7a8590;margin-top:3px;font-size:11px;display:block}.requester-confirm{background:#f7f4ff;border:1px solid #e3dbfa;border-radius:12px;margin-bottom:18px;padding:14px}.requester-confirm>div{gap:8px;margin-top:10px;display:flex}.requester-comments{border-top:1px solid #e7ebef;padding-top:16px}.requester-comments h3{margin:0 0 10px;font-size:14px}.requester-comments>p{color:#7a8590;font-size:12px}.requester-comment{border-bottom:1px solid #edf0f3;padding:8px 0}.requester-comment b{font-size:12px}.requester-comment span{color:#8a949d;margin-left:7px;font-size:10px}.requester-comment p{background:#f7f8fa;border-radius:8px;margin:4px 0;padding:8px;font-size:12px;line-height:1.45}.comment-box{gap:8px;margin-top:12px;display:flex}.comment-box input{border:1px solid #dfe4eb;border-radius:9px;flex:1;padding:10px;font-size:12px}@media (width<=640px){.requester-header{height:64px;padding:0 16px}.requester-main{width:calc(100% - 24px);padding:22px 0 50px}.requester-welcome{flex-direction:column;align-items:flex-start}.requester-welcome h1{font-size:25px}.requester-primary{width:100%}.requester-stats{grid-template-columns:1fr 1fr}.requester-form-grid{grid-template-columns:1fr}.requester-dialog{padding:18px}.dialog-actions{flex-direction:column-reverse}.dialog-actions>*{width:100%}.comment-box{flex-direction:column}}.requester-edit-box{background:#fbfbfd;border:1px solid #e5e0f5;border-radius:12px;margin-bottom:18px;padding:14px}.fh-login{background-position:50%;background-size:cover;justify-content:center;align-items:center;min-height:100vh;padding:28px;display:flex;position:relative;overflow:hidden}.fh-login-overlay{pointer-events:none;background:linear-gradient(110deg,#070e1f59,#070e1f14);position:absolute;inset:0}.fh-login-layout{z-index:1;grid-template-columns:1.1fr .9fr;align-items:center;gap:56px;width:min(1120px,100%);display:grid;position:relative}.fh-login-story{color:#fff;max-width:580px;padding:28px}.fh-brand-mark,.fh-logo-small{letter-spacing:-.05em;color:#fff;background:linear-gradient(135deg,#2563eb,#7c3aed);place-items:center;font-weight:900;display:grid}.fh-brand-mark{border-radius:16px;width:56px;height:56px;margin-bottom:24px;font-size:20px;box-shadow:0 14px 35px #00000038}.fh-eyebrow{letter-spacing:.16em;color:#ffffffb8;font-size:11px;font-weight:800}.fh-login-story h1{letter-spacing:-.045em;margin:14px 0 18px;font-size:clamp(38px,5vw,64px);line-height:1.02}.fh-login-story p{color:#ffffffd6;max-width:500px;margin:0;font-size:17px;line-height:1.65}.fh-login-badges{flex-wrap:wrap;gap:9px;margin-top:26px;display:flex}.fh-login-badges span{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffff1a;border:1px solid #fff3;border-radius:999px;padding:9px 12px;font-size:11px}.fh-login-card{background:#fffffffa;border:1px solid #ffffffb3;border-radius:24px;justify-self:end;width:100%;max-width:470px;padding:30px;box-shadow:0 25px 80px #00000038}.fh-login-card-head{align-items:center;gap:12px;display:flex}.fh-logo-small{border-radius:12px;width:42px;height:42px;font-size:15px}.fh-login-title{font-size:17px;font-weight:800}.fh-login-subtitle{color:var(--muted);margin-top:2px;font-size:11px}.fh-login-copy{margin:30px 0 20px}.fh-login-copy h2{letter-spacing:-.025em;margin:0 0 7px;font-size:26px}.fh-login-copy p{color:var(--muted);margin:0;font-size:12.5px;line-height:1.55}.fh-login-error{color:#a82c25;background:#fff0ef;border:1px solid #ffd0cc;border-radius:10px;margin-bottom:14px;padding:10px 12px;font-size:12px}.fh-input-label{color:#344054;margin-bottom:14px;font-size:12px;font-weight:700;display:block}.fh-input{width:100%;color:var(--ink);background:#fff;border:1px solid #d8dce5;border-radius:10px;outline:none;margin-top:7px;padding:12px 13px;font-size:14px;transition:border .15s,box-shadow .15s;display:block}.fh-input:focus{border-color:#6d5bd0;box-shadow:0 0 0 3px #6d5bd01f}.fh-password-wrap{display:block;position:relative}.fh-password-wrap .fh-input{padding-right:58px}.fh-password-toggle{color:var(--purple-dark);cursor:pointer;background:0 0;border:0;padding:0 9px;font-size:11px;font-weight:700;position:absolute;top:6px;bottom:6px;right:6px}.fh-login-row{justify-content:space-between;align-items:center;gap:12px;margin:3px 0 17px;display:flex}.fh-check{color:#667085;align-items:center;gap:7px;font-size:11.5px;display:flex}.fh-check input{accent-color:var(--purple)}.fh-muted-link{color:var(--purple-dark);font-size:11.5px}.fh-signin{color:#fff;cursor:pointer;background:linear-gradient(135deg,#2563eb,#5b3fb0);border:0;border-radius:10px;width:100%;padding:13px 16px;font-size:14px;font-weight:800;box-shadow:0 10px 22px #434dbe33}.fh-signin:hover{transform:translateY(-1px)}.fh-signin:disabled{opacity:.65;cursor:wait;transform:none}.fh-login-security{text-align:center;color:#8a94a6;margin-top:17px;font-size:10.5px}.fh-login-security span{color:#16a34a}.fh-background-link{color:#667085;cursor:pointer;background:0 0;border:0;margin:18px auto 0;font-size:11px;display:block}.fh-background-link:hover{color:var(--purple-dark)}.fh-background-panel{border:1px solid var(--line);background:#fafbff;border-radius:13px;margin-top:14px;padding:13px}.fh-background-panel-title{margin-bottom:10px;font-size:12px;font-weight:800}.fh-background-presets{grid-template-columns:repeat(3,1fr);gap:8px;display:grid}.fh-bg-option{border:1px solid var(--line);cursor:pointer;color:var(--ink);text-align:left;background:#fff;border-radius:9px;padding:6px;font-size:10px}.fh-bg-option:hover{border-color:#8d7bdc}.fh-bg-thumb{background-position:50%;background-size:cover;border-radius:6px;height:46px;margin-bottom:5px;display:block}.fh-upload-bg{text-align:center;color:var(--purple-dark);cursor:pointer;background:#fff;border:1px dashed #b9b3d6;border-radius:9px;margin-top:10px;padding:10px;font-size:11px;font-weight:700;display:block}.fh-upload-bg input{display:none}.fh-bg-note{color:var(--muted);margin-top:8px;font-size:9.5px;line-height:1.4}@media 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input{flex:1;min-width:0}.admin-empty{text-align:center;color:#8b95a0;padding:20px;font-size:10px}@media (width<=800px){.admin-section-head,.admin-user-main,.admin-appearance-row{flex-direction:column;align-items:stretch}.admin-section-head>input{box-sizing:border-box;width:100%;min-width:0}.admin-user-controls{flex-wrap:wrap}.admin-access-columns{grid-template-columns:1fr}.admin-appearance-row .btn{width:100%}.city-command-stats{grid-template-columns:repeat(2,1fr)!important}}@media (width<=560px){.city-command-stats{grid-template-columns:1fr!important}.city-source-pill{font-size:7px}}.city-filter-toggle.active{color:#5848a8!important;background:#f0edfc!important;border-color:#cfc7f1!important}.city-city-pills-smart{align-items:stretch}.city-single-city{border:1px solid var(--line);background:#f8f9fb;border-radius:12px;align-items:center;gap:10px;min-height:42px;padding:8px 14px;display:flex}.city-pill-label{letter-spacing:.08em;color:#7560d8;font-size:9px;font-weight:800}.city-single-city strong{color:#27313b;font-size:13px}.city-single-city>span:last-child{color:#7b8793;font-size:11px}@media (width<=640px){.city-single-city{flex-wrap:wrap;gap:5px 8px}}.admin-access-picker{border:1px solid var(--border,#d8dee8);background:var(--surface,#fff);border-radius:10px;flex-wrap:wrap;gap:7px;max-height:150px;padding:10px;display:flex;overflow:auto}.admin-access-picker-stores{max-height:190px}.admin-picker-option{border:1px solid var(--border,#d8dee8);background:var(--surface-2,#f8fafc);cursor:pointer;border-radius:8px;align-items:center;gap:7px;min-height:32px;padding:6px 9px;font-size:12px;display:inline-flex}.admin-picker-option input{width:14px;height:14px;margin:0}.admin-picker-option:has(input:checked){border-color:var(--primary,#2563eb);background:#2563eb14}@media (width<=720px){.admin-form-grid{grid-template-columns:1fr!important}}.more-sheet-account-label{color:#89939e;letter-spacing:.12em;border-top:1px solid var(--line);margin-top:8px;padding:16px 6px 4px;font-size:10px;font-weight:850}.more-sheet .account-security-menu-trigger{color:var(--ink)}.more-sheet .more-sheet-logout{color:#b42318;font-weight:700}.nav-user .account-security-menu-trigger{color:#fff!important;border-bottom-color:#ffffff24!important;font-size:12px!important}@media (width<=640px){.account-security-hide-mobile{display:none!important}}